Design thinking is a way of thinking as a solution finding process, it’s about solving problems for others.
- Needs Assessment: What do we need. What are we providing?
- Design and Development: How do we do our work? What role does tech play?
- Feedback and Adjustment: How do we measure efficacy? How quickly do we iterate?
- Delivery: What delivery channels do we use? How do we spread the word?
Planning for Action: Private source document framework.